Archive for November 6th, 2007
A case of customer love
November 6, 2007Having written negatively about a corporation, Comcast, in my last blog, I now have something positive to say about a corporation that seems to be providing surprisingly fine customer service.
The company is Portable on Demand Storage or PODS and I was pleasantly surprised in my dealings with them more than two years ago and again last Saturday.
When Kristi and I were in the process of getting ready to move from Oklahoma to Australia in 2005, we investigated places to store some household goods we didn’t want to part with and couldn’t afford to ship down under.
That’s when we learned about PODS, a company that will bring a large metal box with a door on it (8 feet tall, 4 feet wide, and 10-12 feet deep, perhaps) to your house, park it in your driveway Read the rest of this entry »